Welcome to the website of BMA Emporium Ltd (“BMA Emporium,” “we,” “us,” or “our”). These Terms of Service govern your use of our website and your purchase or enquiry regarding our products and services.
By accessing or using our website, placing an order, or submitting an enquiry, you agree to these Terms of Service. If you do not agree with these terms, please do not use the website.
1. About BMA Emporium Ltd
BMA Emporium Ltd is a Nigerian supplier and distributor of premium palm oil products serving individual customers, retailers, supermarkets, restaurants, businesses and wholesale buyers.
2. Use of Our Website
You may use this website for lawful purposes, including:
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Viewing information about our products
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Making product enquiries
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Requesting quotations
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Placing orders
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Contacting our customer-service team
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Obtaining information about wholesale supply
You agree not to:
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Use the website for fraudulent or unlawful purposes
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Attempt to gain unauthorized access to the website or its systems
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Introduce malicious software, viruses or harmful code
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Copy, reproduce or commercially exploit our website content without permission
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Misrepresent your identity or provide deliberately false information
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Interfere with the normal operation or security of the website
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, packaging information and other content displayed on our website are accurate and up to date.
However:
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Product photographs may differ slightly from the physical product due to lighting, photography, screen settings, or packaging updates.
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Product packaging may change without prior notice.
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Product availability may vary.
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Information displayed on the website does not constitute a guarantee of availability.
Where there is a material difference between website information and the product actually available for sale, we will communicate the relevant information to the customer before completing the transaction where reasonably practicable.
4. Prices
Prices displayed on the website are in Nigerian Naira (₦) unless otherwise stated.
We reserve the right to change prices at any time due to changes in supply costs, packaging, transportation, market conditions or other business factors.
A quoted price may be subject to confirmation before an order is accepted.
Wholesale and bulk orders may have different pricing from retail orders.
5. Orders
Submitting an order request through our website, WhatsApp, email or another communication channel does not automatically constitute acceptance of the order.
An order becomes accepted when BMA Emporium confirms the order, product availability, price and applicable delivery arrangements.
We reserve the right to decline or cancel an order where:
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The requested product is unavailable
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There is an obvious pricing or product-description error
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We are unable to fulfil the order
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Payment cannot be verified
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We reasonably suspect fraudulent or unlawful activity
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Circumstances outside our reasonable control prevent fulfilment
If we cancel an order after receiving payment, any applicable refund will be handled in accordance with the agreed payment and refund terms and applicable law.
6. Payment
Payment methods accepted may vary depending on the order and may include bank transfer, electronic payment or other payment methods communicated by BMA Emporium.
For wholesale or large orders, payment terms may be agreed separately in writing.
Customers are responsible for providing accurate payment information and ensuring that payments are made through authorized channels.
BMA Emporium will not be responsible for payments made to unauthorized individuals or accounts that have not been officially communicated by us.
7. Delivery
Delivery arrangements, costs and estimated delivery times may vary depending on:
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Customer location
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Order size
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Delivery method
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Product availability
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Logistics provider
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Traffic and weather conditions
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Other circumstances beyond our reasonable control
Any delivery timeframe provided by us is an estimate unless expressly agreed otherwise.
Customers are responsible for providing accurate delivery information and ensuring that someone is available to receive an order where required.
Additional delivery charges may apply when an address is incorrect, inaccessible or requires special arrangements.
8. Inspection Upon Delivery
Customers should inspect their order as soon as reasonably possible after delivery.
If a product appears damaged, incorrect or materially different from what was ordered, please contact BMA Emporium promptly and provide relevant details, including photographs where appropriate.
We will assess the issue and determine the appropriate remedy in accordance with applicable law and our applicable return or replacement arrangements.
9. Returns, Refunds and Replacements
Because palm oil is a food product, returns may be subject to product-safety and hygiene considerations.
Customers should contact us before returning any product.
Where a product is defective, damaged before delivery, incorrectly supplied or otherwise eligible for a remedy under applicable law, BMA Emporium may provide an appropriate replacement, refund or other remedy.
We may require:
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Proof of purchase
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Photographs or other evidence of the issue
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Details of the order
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The affected product to be made available for inspection
We will not ordinarily accept the return of opened food products where doing so would create food-safety or hygiene concerns, except where required by applicable law.
Nothing in these Terms limits any consumer rights that cannot legally be excluded.
10. Wholesale Orders
Wholesale customers may be subject to separate terms regarding:
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Minimum order quantities
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Carton quantities
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Wholesale pricing
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Payment terms
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Delivery arrangements
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Recurring orders
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Distribution arrangements
Any special terms agreed in writing between BMA Emporium and a wholesale customer will apply to that particular business relationship.
11. Food Product and Storage
Customers should follow the storage and handling instructions displayed on the relevant product packaging.
Unless the product packaging states otherwise, customers should keep palm oil properly sealed and stored in an appropriate cool, dry environment away from conditions that may adversely affect the product.
Customers are responsible for properly storing products after delivery.
12. Intellectual Property
Unless otherwise stated, the website and its contents, including:
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BMA Emporium branding
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Logos
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Product names
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Photographs
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Graphics
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Text
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Website design
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Marketing materials
are owned by or licensed to BMA Emporium Ltd and are protected by applicable intellectual-property laws.
You may view and use the website for personal or legitimate business purposes, but you may not reproduce, modify, distribute or commercially exploit our content without prior written permission.
13. User-Submitted Content
If you submit information, reviews, photographs, testimonials or other content to us, you confirm that:
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You have the right to provide the content
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The content does not infringe another person's rights
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The content is not unlawful, fraudulent or misleading
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The content does not contain malicious software
Where you voluntarily provide content for publication or marketing purposes, you grant BMA Emporium permission to use it for the purpose for which it was provided, subject to applicable law and any separate agreement between us.
14. Third-Party Services and Links
Our website may use or link to third-party services, including payment providers, delivery providers, communication platforms, analytics services and social-media platforms.
Third-party services operate under their own terms and privacy policies.
BMA Emporium is not responsible for the independent operations, content, availability or privacy practices of third-party services.
15. Website Availability
We aim to keep the website available and functional, but we do not guarantee that the website will always be:
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Available without interruption
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Error-free
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Completely secure
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Free from technical defects
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Compatible with every device or browser
We may temporarily suspend or modify the website for maintenance, security, upgrades or other operational reasons.
16. Disclaimer
To the maximum extent permitted by applicable law, information provided on this website is provided for general informational and commercial purposes.
We do not make representations beyond those expressly stated on the website, product packaging or applicable written agreement.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation would be unlawful.
17. Limitation of Liability
To the maximum extent permitted by applicable law, BMA Emporium Ltd will not be responsible for indirect, incidental, special or consequential losses arising from the use of the website or inability to use the website.
This does not exclude or limit liability for matters that cannot legally be excluded or limited under applicable Nigerian law.
18. Indemnity
To the extent permitted by law, you agree to indemnify and hold BMA Emporium Ltd harmless from claims, losses, liabilities, costs or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.
19. Privacy
Your use of the website is also subject to our Privacy Policy, which explains how BMA Emporium Ltd collects, uses, stores and protects personal information.
20. Changes to These Terms
We may update these Terms of Service from time to time.
When changes are made, the updated version will be published on this page, and the Effective Date will be updated.
Your continued use of the website after updated Terms are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
21. Governing Law
These Terms of Service are governed by the laws of the Federal Republic of Nigeria.
Any dispute arising from these Terms or your use of our services shall be handled in accordance with applicable Nigerian law and the jurisdiction of the appropriate Nigerian courts.
Last Updated: 13 August 2026